1. What are cookies?
Cookies are small files a website saves on your device to recognise it on later visits, remember your preferences or measure usage. They can be first-party (Crestelio) or third-party (providers such as Google).
This page explains what cookies are, how we use them on crestelio.com and how our panel integrates with Google Consent Mode v2, the tool that lets us respect your preferences before activating measurement or advertising tools.
Cookies are small files a website saves on your device to recognise it on later visits, remember your preferences or measure usage. They can be first-party (Crestelio) or third-party (providers such as Google).
We use four categories: necessary (always on), functional (language and region), analytics (aggregate statistics) and advertising (Google Ads and similar partners). The preferences panel lets you switch the last three on or off.
We implement Google Consent Mode v2 with denial by default: until you accept a category, Google Ads, GA4 and related tools do not store measurement cookies or personalise ads. When you change your preferences we send a consent update (ad_storage, ad_user_data, ad_personalization, analytics_storage) and a cookie_consent_update event to the dataLayer.
You can accept, reject or customise cookies from the banner that appears on your first visit. If you change your mind later, click ‘Manage cookies’ in the site footer to reopen the panel.
We store your choice in your browser’s local storage for 12 months. If you clear your browser data, the banner will reappear and we will ask for consent again.
When you enable the advertising category, Google may read and write cookies on its own domains to measure conversions and optimise campaigns. You can find the details in Google’s official policies.
If you have questions about how we handle cookies, write to privacidad@crestelio.com. We reply in Spanish and English.